• CLOUD EXPERIENCE: Azure, Google, AWS
• OPERATING SYSTEMS: Windows Server 2012 R2, 2016, Windows 7, 10
• VIRTUALIZATION: VMware, Hyper-V
• INFRASTRUCTURE: DHCP, DNS, AD, MS SQL, Office 365, System Center, DSC, Chef, Puppet, Vagrant, MDT
Network Manager / DRG Technologies / 2014 – present
As the IT manager for an international label printing company, I have aligned the IT department to the overall company’s goals and objectives. Taking advantage of our small size, I have been able to leverage our ability to be nimble and make rapid changes when the business calls for it. We are further working to automate as much as makes sense to align with DevOps principles. I have implemented KPIs to make sure we stay focused on the main value streams and that the IT department stays focused on delivering a stable infrastructure to run the business through a team of consultants, contractors and vendors to allow us to deliver services that are normally only available from much larger shops.
Windows Systems Administrator II / RackSpace / 2012 – 2014
Maintains diagnoses and administers customer’s solutions using the Windows platform. Responsible for solving customer’s technical issues which can include OS level, web server, database server, applications server, DNS, SMTP or other software issues. Creates and maintains customer loyalty by serving customers above and beyond their expectations. Exercises ethical judgment in decision making in order to routinely deliver FANATICAL customer support.
Senior IT Consultant / Atiba Network Solutions / 2011 – 2012
Led large scale AD integration for the company as they acquired new hospitals. Senior Consultant primarily responsible for planning, organizing and leading portions of an engagement with a healthcare company. In doing so, I was called upon to ensure the quality of client deliverables and serve as competent, effective members of client delivery/project teams. I applied a variety of functional skills including project management, and functional skills in the execution of the work.
IT and Communications Supervisor / City of Safford / 2005 – 2011
Managed the WAN, LAN, SAN and EDI computer platforms, while looking for ways to grow our networks in a cost-effective way to meet future needs. I was responsible for developing network maintenance and growth plans, creating annual and project budgets, managing the IT staff and keeping the executive team up to date on the latest networking technologies that could help the city to succeed.
> MBA – Western Governors University, 2009
> BS – Northern Arizona University, 1996
> Studied Computer Science, United States Military Academy (USMA), West Point, NY